/CCIS/TAX791 - Segment is inactive in ledger and not used for balance calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/TAX -

• Message number: 791

• Message text: Segment is inactive in ledger and not used for balance calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CCIS/TAX791 - Segment is inactive in ledger and not used for balance calculation ?

  The SAP error message /CCIS/TAX791 Segment is inactive in ledger and not used for balance calculation typically occurs in the context of the SAP Convergent Charging (CC) or SAP Convergent Invoicing (CI) modules. This error indicates that a specific segment in the ledger is not active, which means that it cannot be used for balance calculations or other financial operations.
  Cause:
  
  Inactive Segment: The segment referenced in the error message is not activated in the ledger configuration. This can happen if the segment was intentionally deactivated or if there was a configuration error.
  Configuration Issues: There may be issues in the configuration settings of the ledger or the segments that are supposed to be used for balance calculations.
  Data Inconsistencies: There might be inconsistencies in the data that are causing the system to recognize the segment as inactive.
  
  Solution:
  
  
  Activate the Segment:
  
  Go to the configuration settings for the ledger in SAP.
  Check the status of the segment that is causing the error.
  If it is inactive, activate it to allow it to be used for balance calculations.
  
  
  
  Review Configuration:
  
  Ensure that all necessary segments are properly configured and activated in the ledger.
  Verify that the segment is included in the relevant balance calculation settings.
  
  
  
  Check for Data Issues:
  
  Review the data associated with the segment to ensure there are no inconsistencies or errors.
  If necessary, correct any data issues that may be causing the segment to be recognized as inactive.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring segments and ledgers in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on segment activation and ledger configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB22 (for ledger configuration) or SCC4 (for client settings) that may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and ensure that the segment is properly configured for use in balance calculations.