Message type: E = Error
Message class: /CCIS/TAX -
Message number: 649
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CCIS/TAX649
typically relates to issues with tax determination in the SAP system, particularly in the context of the SAP Convergent Charging (CC) or SAP Convergent Invoicing (CI) modules. This error can occur when there are inconsistencies or missing configurations in the tax settings.Cause:
The error message
/CCIS/TAX649
usually indicates that the system is unable to determine the appropriate tax code for a transaction. This can happen due to several reasons, including:
- Missing Tax Configuration: The tax codes or tax rates may not be properly configured in the system.
- Incorrect Tax Jurisdiction: The jurisdiction settings may not align with the transaction details.
- Inconsistent Master Data: Customer or vendor master data may lack necessary tax information.
- Missing Tax Categories: The relevant tax categories may not be defined for the products or services involved in the transaction.
Solution:
To resolve the
/CCIS/TAX649
error, you can take the following steps:
Check Tax Configuration:
- Go to the transaction code
SPRO
and navigate to the tax configuration settings.- Ensure that the necessary tax codes and rates are defined for the relevant jurisdictions.
Review Master Data:
- Check the customer and vendor master records to ensure that the tax information is complete and accurate.
- Verify that the tax classification is set correctly for the relevant master data.
Validate Tax Jurisdictions:
- Ensure that the jurisdiction settings are correctly configured and that they match the locations involved in the transaction.
Test Tax Determination:
- Use the tax determination test tools available in SAP to simulate the transaction and identify where the tax determination is failing.
Consult Documentation:
- Review SAP documentation or notes related to tax determination for any specific guidance or updates that may apply to your version of SAP.
Contact SAP Support:
- If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
Related Information:
OBYZ
(for tax codes) and OB40
(for tax determination).By following these steps, you should be able to identify and resolve the underlying cause of the /CCIS/TAX649
error in your SAP system.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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