Message type: E = Error
Message class: /CCIS/EXPORT -
Message number: 005
Message text: Not all documents will be displayed due to insufficient authorization
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/CCIS/EXPORT005 Not all documents will be displayed due to insufficient authorization
typically indicates that the user does not have the necessary authorizations to view all the documents in a particular context, often related to the SAP Customer Interaction Center (CIC) or similar modules.Cause:
- Insufficient Authorizations: The user’s role does not have the required permissions to access certain documents or data.
- Authorization Objects: Specific authorization objects related to the transaction or data being accessed may not be assigned to the user’s profile.
- Document Types: The user may not have access to certain document types that are part of the data set being queried.
Solution:
- Check User Roles: Review the user’s assigned roles in the SAP system. Ensure that the roles include the necessary authorizations for the documents or data being accessed.
- Authorization Check: Use transaction code
SU53
immediately after encountering the error to check which authorization checks failed. This will provide insight into what specific authorizations are missing.- Modify Authorizations: If you have the necessary administrative rights, you can modify the user’s roles or create a new role that includes the required authorizations. This may involve:
- Adding the necessary authorization objects.
- Ensuring that the user has access to the relevant document types.
- Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
- Testing: After changes are made, have the user log out and back in, or refresh their session to ensure that the new authorizations take effect.
Related Information:
S_TCODE
(Transaction Codes), S_USER_AUTH
(User Authorizations), and specific objects related to the module in use.PFCG
(Role Maintenance) for managing roles and SU01
(User Maintenance) for user management.By following these steps, you should be able to resolve the authorization issue and allow the user to view all relevant documents.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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