Message type: E = Error
Message class: /CCIS/CCISCORRESP -
Message number: 009
Message text: No accounts selected
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/CCIS/CCISCORRESP009 No accounts selected
typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that the system could not find any accounts that meet the criteria specified in the transaction or process you are trying to execute.Causes:
- No Accounts Available: There may be no accounts in the system that match the selection criteria you have provided.
- Incorrect Selection Criteria: The filters or parameters you are using to select accounts may be too restrictive or incorrectly defined.
- Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP CC and other modules), it may lead to accounts not being recognized.
- Authorization Issues: The user may not have the necessary permissions to view or access the accounts.
- Configuration Issues: There may be configuration problems in the SAP CC system that prevent accounts from being displayed.
Solutions:
- Check Account Availability: Verify that there are accounts in the system that should be available for selection. You can do this by checking the account management section in SAP CC.
- Review Selection Criteria: Reassess the filters or parameters you are using to ensure they are set correctly. Try broadening the criteria to see if any accounts are returned.
- Data Synchronization: Ensure that all relevant data has been synchronized properly. If you suspect synchronization issues, you may need to run synchronization jobs or check logs for errors.
- User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the accounts.
- Configuration Review: Review the configuration settings in SAP CC to ensure that everything is set up correctly. This may involve checking the account types, charging models, and other related settings.
- Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP CC you are using for any known issues or additional troubleshooting steps.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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