/CCEE/XX_EI005 - Field 'E-mail' contains forbidden characters

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCEE/XX_EI -

• Message number: 005

• Message text: Field 'E-mail' contains forbidden characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CCEE/XX_EI005 - Field 'E-mail' contains forbidden characters ?

  The SAP error message /CCEE/XX_EI005 Field 'E-mail' contains forbidden characters typically indicates that the email address entered in a specific field contains characters that are not allowed according to the validation rules set in the SAP system. This can occur in various SAP modules, particularly in areas related to customer or vendor master data, where email addresses are required.
  Cause:
  
  Invalid Characters: The email address may contain characters that are not permitted, such as spaces, special characters (like !, #, $, etc.), or incorrect formatting.
  Length Restrictions: The email address might exceed the maximum length allowed for that field.
  Configuration Settings: The system may have specific validation rules configured that restrict certain characters or formats.
  
  Solution:
  
  Check the Email Format: Ensure that the email address follows the standard format (e.g., [e-mail]). Remove any forbidden characters or spaces.
  Validate Against Allowed Characters: Make sure the email only contains allowed characters, which typically include:
  
  Letters (a-z, A-Z)
  Numbers (0-9)
  Special characters like . (dot), - (hyphen), and _ (underscore)
  
  
  Check Length: Ensure that the email address does not exceed the maximum length defined in the system (usually 254 characters for email addresses).
  Review Configuration: If you have access, check the configuration settings in the SAP system to see if there are any specific rules that need to be adjusted.
  Test with a Valid Email: Try entering a known valid email address to see if the error persists. This can help determine if the issue is with the specific email being entered or a broader system issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to the user documentation for the specific SAP module you are working with, as it may provide additional context on valid input formats.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully enter a valid email address in the SAP system.