Message type: E = Error
Message class: /CCEE/RSFI -
Message number: 015
Message text: You are not authorized to access this information
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CCEE/RSFI015 You are not authorized to access this information
typically indicates that the user does not have the necessary authorizations to access a specific function or data within the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP Business Warehouse (BW) environments.Cause:
- Authorization Issues: The user lacks the required authorization objects or roles that grant access to the specific transaction or data.
- Role Assignment: The user may not have been assigned the correct roles that include the necessary permissions.
- Data Access Restrictions: There may be restrictions on data access based on organizational units, company codes, or other criteria.
Solution:
Check User Roles:
- Go to transaction
SU01
(User Maintenance) and check the roles assigned to the user experiencing the issue.- Ensure that the user has the necessary roles that include access to the required transactions or data.
Review Authorization Objects:
- Use transaction
SU53
immediately after encountering the error to see which authorization checks failed. This will provide insight into what specific authorizations are missing.- Consult with your SAP security team to identify the missing authorization objects and to determine if they can be added to the user's profile.
Modify Roles:
- If the user is missing the necessary authorizations, you may need to modify existing roles or create new ones that include the required authorizations.
- Use transaction
PFCG
(Profile Generator) to manage roles and authorizations.Testing:
- After making changes to roles or authorizations, have the user log out and log back in to see if the issue is resolved.
- Conduct testing to ensure that the user can now access the required information without encountering the error.
Documentation:
- Document any changes made to user roles and authorizations for future reference and compliance.
Related Information:
If the problem persists after following these steps, it may be necessary to engage with your SAP Basis or security team for further investigation.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.