C2172 - Please enter either a sales order or a change number

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: C2 - Other messages production orders

  • Message number: 172

  • Message text: Please enter either a sales order or a change number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message C2172 - Please enter either a sales order or a change number ?

    The SAP error message C2172, which states "Please enter either a sales order or a change number," typically occurs in the context of sales order processing or when working with change management in SAP. This error indicates that the system requires either a sales order number or a change number to proceed with the transaction you are attempting to execute.

    Cause:

    1. Missing Input: The most common cause of this error is that the user has not entered a sales order number or a change number in the relevant field.
    2. Incorrect Transaction: The transaction you are trying to execute may require specific input that has not been provided.
    3. Configuration Issues: There may be configuration settings in the SAP system that require certain fields to be filled out before proceeding.

    Solution:

    1. Enter Required Information: Ensure that you enter either a valid sales order number or a change number in the appropriate field. Check that the number you are entering is correct and exists in the system.
    2. Check Transaction Requirements: Review the transaction you are trying to execute to understand what inputs are required. Consult the documentation or help resources for that specific transaction.
    3. Review User Permissions: Ensure that you have the necessary permissions to access the sales order or change number you are trying to use.
    4. Consult with IT or SAP Support: If you are unsure about the required inputs or if the error persists after entering the correct information, consult with your IT department or SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes related to sales orders (e.g., VA01 for creating sales orders, VA02 for changing sales orders) and change management.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on the specific transaction you are working with.
    • User Training: If you frequently encounter this error, consider additional training on the relevant SAP modules to better understand the required processes and inputs.

    By following these steps, you should be able to resolve the C2172 error and proceed with your transaction in SAP.

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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.

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