C2091 - Release not possible: Number of serial numbers not equal to order qty

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 091

• Message text: Release not possible: Number of serial numbers not equal to order qty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message C2091 - Release not possible: Number of serial numbers not equal to order qty ?

  The SAP error message C2091, "Release not possible: Number of serial numbers not equal to order qty," typically occurs during the process of releasing a production order or a delivery when the number of serial numbers entered does not match the quantity specified in the order. This can happen in various scenarios, such as when dealing with serialized materials in production or sales processes.
  Cause:
  
  Mismatch in Quantity: The most common cause is that the quantity of serial numbers entered does not match the quantity of the items in the order. For example, if the order quantity is 10, but only 8 serial numbers are entered, this error will occur.
  Incomplete Serial Number Entry: If the user has not entered all the required serial numbers for the items being processed, this will lead to a mismatch.
  Incorrect Configuration: There may be issues with the configuration of the material master or the production order that affect how serial numbers are handled.
  User Error: Sometimes, the error can be due to simple user mistakes, such as forgetting to enter serial numbers for all items.
  
  Solution:
  
  Check Serial Numbers: Verify that the number of serial numbers entered matches the order quantity. If the order quantity is 10, ensure that 10 serial numbers are provided.
  Enter Missing Serial Numbers: If there are missing serial numbers, enter them to match the order quantity.
  Review Order Details: Check the production order or delivery details to ensure that the quantities are correct and that all necessary serial numbers are accounted for.
  Configuration Review: If the issue persists, review the configuration settings for the material in the material master to ensure that serial number management is set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling serial numbers and production orders.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CO02 (Change Production Order) or VL02N (Change Outbound Delivery) to review and modify the order details.
  Serial Number Management: Familiarize yourself with how SAP handles serial numbers, including the settings in the material master and the production order.
  User Training: Ensure that users are trained on the importance of entering serial numbers correctly and the implications of mismatches.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in production and inventory management.