/BSNAGT/MESSAGE071 - Error while sending ping test; send failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 071

• Message text: Error while sending ping test; send failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE071 - Error while sending ping test; send failed ?

  The SAP error message /BSNAGT/MESSAGE071 Error while sending ping test; send failed typically indicates an issue with the communication between SAP systems or between an SAP system and an external system. This error is often related to network connectivity problems, configuration issues, or firewall settings that prevent successful communication.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP system and the target system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the target system can lead to communication failures.
  Firewall Restrictions: Firewalls may be blocking the necessary ports for communication.
  SAP Gateway Issues: Problems with the SAP Gateway configuration or service may prevent successful communication.
  System Availability: The target system may be down or not reachable.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the target system is reachable from the SAP system.
  Ensure that there are no network outages or issues.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system (e.g., RFC destinations) to ensure they are correct.
  Verify that the target system's settings are also correctly configured.
  
  
  
  Firewall Configuration:
  
  Ensure that the necessary ports are open on both the SAP system and the target system.
  Consult with your network/security team to verify firewall rules.
  
  
  
  SAP Gateway Configuration:
  
  Check the SAP Gateway settings to ensure they are correctly configured.
  Use transaction SMGW to monitor the gateway and check for any errors.
  
  
  
  System Availability:
  
  Verify that the target system is up and running.
  Check for any maintenance activities or downtimes that may affect system availability.
  
  
  
  Logs and Traces:
  
  Review the system logs (transaction SM21) and traces (transaction ST22) for any additional error messages that may provide more context.
  Use transaction SLG1 to check application logs related to the communication.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for information on configuring RFC connections and troubleshooting communication issues.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.