Message type: E = Error
Message class: /BSNAGT/MESSAGE -
Message number: 051
Message text: Error while sending the message &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/BSNAGT/MESSAGE051
typically indicates that there was an issue while attempting to send a message, often related to the Business Communication Services (BCS) or the SAPconnect interface. This error can arise due to various reasons, including configuration issues, network problems, or missing data.Possible Causes:
- Configuration Issues: The settings for the communication method (e.g., SMTP, fax, etc.) may not be correctly configured in the SAP system.
- Missing or Incorrect Data: The message being sent may lack required fields or contain invalid data (e.g., incorrect email addresses).
- Network Issues: There may be connectivity problems between the SAP system and the external mail server or service.
- Authorization Issues: The user or system may not have the necessary permissions to send messages.
- Service Outage: The external service (like an email server) may be down or experiencing issues.
Solutions:
Check Configuration:
- Verify the settings in transaction
SCOT
(SAPconnect) to ensure that the communication method is correctly configured.- Ensure that the SMTP settings (if applicable) are correct, including the mail server address and port.
Validate Data:
- Check the content of the message being sent. Ensure that all required fields are filled out correctly and that email addresses are valid.
Test Connectivity:
- Use tools like
telnet
to test connectivity to the mail server from the SAP server. This can help identify network issues.Review Authorizations:
- Ensure that the user or system has the necessary authorizations to send messages. Check roles and profiles assigned to the user.
Check Logs:
- Review the application logs (transaction
SLG1
) for more detailed error messages that can provide additional context about the failure.Monitor External Services:
- If using an external mail server, check its status to ensure it is operational and not experiencing downtime.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
Related Information:
Transaction Codes:
SCOT
: Configuration of SAPconnect.SOST
: Display sent messages.SLG1
: Application log for error analysis.Documentation: Refer to the official SAP documentation for Business Communication Services for detailed configuration and troubleshooting steps.
If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.