/BSNAGT/MESSAGE003 - Error while signing data

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 003

• Message text: Error while signing data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE003 - Error while signing data ?

  The SAP error message /BSNAGT/MESSAGE003 Error while signing data typically occurs in the context of digital signatures, particularly when using the SAP Business Signatures (BSNAGT) framework. This error can arise due to various reasons, including issues with the digital certificate, configuration problems, or issues with the underlying cryptographic libraries.
  Possible Causes:
  
  Invalid or Expired Certificate: The digital certificate used for signing may be invalid, expired, or not properly installed.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the signing process.
  Missing Cryptographic Libraries: Required cryptographic libraries may not be installed or properly configured in the SAP environment.
  Insufficient Authorizations: The user or service account may not have the necessary authorizations to perform the signing operation.
  Network Issues: If the signing process involves external services (like a certificate authority), network issues could prevent successful communication.
  
  Solutions:
  
  
  Check Certificate Validity:
  
  Verify that the digital certificate is valid and not expired. If it is expired, renew the certificate.
  Ensure that the certificate is correctly installed in the SAP system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for the signing process in the SAP system. Ensure that all parameters are correctly set.
  Review the settings in transaction STRUST to ensure that the SSL and PSE (Personal Security Environment) configurations are correct.
  
  
  
  Install Required Libraries:
  
  Ensure that all necessary cryptographic libraries are installed and properly configured in the SAP system.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account has the necessary authorizations to perform the signing operation. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Network Connectivity:
  
  If the signing process requires access to external services, check the network connectivity and ensure that there are no firewall or proxy issues blocking the connection.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Business Signatures framework for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue causing the /BSNAGT/MESSAGE003 Error while signing data error in your SAP system.