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Message type: E = Error
Message class: BRAIN_SUP - BRAIN messages (for use by support)
Message number: 036
Message text: The search is case-sensitive
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message BRAIN_SUP036 indicates that the search you are attempting to perform is case-sensitive. This means that the system distinguishes between uppercase and lowercase letters when processing your search query.
Cause:
The error typically arises when:
To resolve this error, you can take the following steps:
Check the Case: Ensure that the search term you are using matches the case of the data you are trying to find. For example, if you are searching for "ProductA", make sure that the data in the database is also "ProductA" and not "producta" or "PRODUCTA".
Modify Search Query: If you are using a search query or filter, modify it to include all possible case variations. For example, if you are searching for a product name, you might want to use wildcards or other search techniques that allow for case-insensitive searches, if supported.
Consult Documentation: Check the SAP documentation or help resources for the specific module you are using to see if there are any settings or configurations that can be adjusted to make searches case-insensitive.
User Training: If this is a common issue among users, consider providing training or guidelines on how to perform searches effectively within the SAP system, emphasizing the importance of case sensitivity.
System Configuration: If you have access to system configuration settings, you may want to explore whether there are options to change the search behavior to be case-insensitive, although this may not always be possible depending on the specific SAP module or version.
By following these steps, you should be able to address the BRAIN_SUP036 error and improve your search results in the SAP system.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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