/BOFU/TEST021 - Customer No &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/TEST -

• Message number: 021

• Message text: Customer No &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /BOFU/TEST021 - Customer No &1 is invalid ?

  The SAP error message /BOFU/TEST021 Customer No &1 is invalid typically indicates that the customer number you are trying to use in a transaction or process does not exist in the system or is not valid for the operation you are attempting to perform. This error can occur in various contexts, such as during data entry, report generation, or when executing specific transactions related to customer management.
  Causes:
  
  Non-Existent Customer: The customer number entered does not exist in the database.
  Inactive Customer: The customer may exist but is marked as inactive or blocked.
  Incorrect Input: There may be a typographical error in the customer number.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typographical errors. Ensure that you are using the correct format and number.
  Check Customer Status: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists and is active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of a system administrator.
  Consult with IT Support: If the customer number is valid and active, but the error persists, consult with your IT support team to investigate any potential data synchronization issues or system errors.
  Check for Customizations: If this error is related to a custom development (as indicated by the /BOFU/ namespace), review the custom code or logic that might be causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review any custom documentation related to the /BOFU/ namespace, as it may contain specific information about the custom development and its expected behavior.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to SAP support or your internal SAP team for further analysis.