Message type: E = Error
Message class: /BOFU/CX_GBI -
Message number: 000
Message text: Service or Model not found in customizing. Please check the customizing
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/BOFU/CX_GBI000 Service or Model not found in customizing. Please check the customizing
typically indicates that the system is unable to find a specific service or model configuration in the customizing settings. This error is often encountered in the context of SAP Business Objects or SAP Gateway services.Causes:
- Missing Customizing Entries: The required service or model may not have been defined in the customizing settings.
- Incorrect Configuration: There may be a misconfiguration in the settings related to the service or model.
- Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
- Authorization Issues: The user may not have the necessary authorizations to access the service or model.
- Version Mismatch: The version of the service or model may not be compatible with the current system setup.
Solutions:
Check Customizing Settings:
- Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area where the service or model should be defined.
- Ensure that the service or model is correctly configured and exists in the customizing settings.
Create or Adjust the Service/Model:
- If the service or model is missing, you may need to create it or adjust the existing configuration.
- Follow the necessary steps to define the service or model as per your business requirements.
Transport Requests:
- If the customizing was transported, check the transport logs for any errors.
- Ensure that all necessary transport requests have been successfully imported.
Check Authorizations:
- Verify that the user has the necessary authorizations to access the service or model.
- You may need to consult with your security team to ensure proper roles and authorizations are assigned.
System Logs:
- Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
Consult Documentation:
- Refer to SAP documentation or notes related to the specific service or model you are working with for any additional configuration steps or prerequisites.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the error message /BOFU/CX_GBI000
.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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