Message type: E = Error
Message class: /BOBF/SOQ_RESET -
Message number: 000
Message text: EPM Sales Quote Data has been reset.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/BOBF/SOQ_RESET000 EPM Sales Quote Data has been reset
typically indicates that there has been a reset of the sales quote data in the SAP Business Object Processing Framework (BOPF) context. This can occur due to various reasons, such as data inconsistencies, user actions, or system processes that lead to the resetting of the data.Causes:
- Data Inconsistency: There may be inconsistencies in the data that the system is trying to process, leading to a reset.
- User Actions: A user may have performed an action that caused the data to be reset, such as canceling or deleting a quote.
- System Processes: Background jobs or processes that manipulate sales quote data may inadvertently reset the data.
- Configuration Issues: Incorrect configuration in the BOPF or related components can lead to unexpected behavior.
Solutions:
- Check Data Consistency: Review the sales quote data for any inconsistencies or errors. Ensure that all required fields are filled and that the data adheres to the expected formats.
- Review User Actions: Investigate recent user actions that may have led to the reset. This can include checking transaction logs or user activity logs.
- System Logs: Check the system logs for any errors or warnings that occurred around the time of the reset. This can provide insights into what might have caused the issue.
- Recreate the Sales Quote: If the data has been reset and cannot be recovered, you may need to recreate the sales quote from scratch.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may address the problem.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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