Message type: E = Error
Message class: /BOBF/DEMO -
Message number: 021
Message text: Customer No &1 is invalid
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/BOBF/DEMO021 Customer No &1 is invalid
typically indicates that the customer number you are trying to use in a Business Object Framework (BOF) operation is not recognized as valid in the system. This can occur for several reasons, and here are some potential causes, solutions, and related information:Causes:
- Non-Existent Customer: The customer number you are trying to use does not exist in the database.
- Inactive Customer: The customer may exist but is marked as inactive or blocked in the system.
- Incorrect Input: There may be a typographical error in the customer number being entered.
- Authorization Issues: The user may not have the necessary permissions to access the customer data.
- Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
Solutions:
- Verify Customer Number: Check the customer number for any typographical errors. Ensure that you are using the correct format and number.
- Check Customer Status: Use transaction codes like
XD03
(Display Customer) orFD03
(Display Customer - Company Code) to verify if the customer exists and is active.- Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of a security administrator.
- Data Consistency Check: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to check logs or run consistency checks.
- Consult Documentation: Refer to the SAP documentation or help resources for the specific module you are working with to understand any additional requirements or constraints related to customer data.
Related Information:
XD03
, FD03
, SE11
(Data Dictionary), and SE80
(Object Navigator) for further investigation.By following these steps, you should be able to identify the cause of the error and implement a solution.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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