Message type: E = Error
Message class: /BCV/CFG -
Message number: 115
Message text: Saving successful; existing personalization for chip pages deleted
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/BCV/CFG115 Saving successful; existing personalization for chip pages deleted
typically occurs in the context of SAP NetWeaver Portal or SAP Business Client when there is an issue related to the personalization settings of a user interface component, often referred to as a "chip."Cause:
Personalization Data Deletion: This message indicates that when saving a configuration or personalization, the system has detected that existing personalization data for chip pages is being deleted. This can happen if:
- The user has made changes that conflict with existing personalization settings.
- The system is configured to reset or clear personalization data upon certain actions.
- There may be a system or application update that affects how personalization is handled.
User Role Changes: If a user's roles or authorizations have changed, it may lead to the deletion of previous personalization settings.
Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the personalization service.
Solution:
Review Personalization Settings: Check the personalization settings for the affected user. If necessary, reapply the desired personalization after the message appears.
User Roles and Authorizations: Ensure that the user has the correct roles and authorizations to maintain their personalization settings.
System Configuration: Review the system configuration related to personalization. Ensure that there are no settings that automatically delete personalization data.
Check for Updates: If this issue started occurring after a system update, check the release notes or documentation for any changes related to personalization.
Database Consistency: If you suspect a technical issue, consider running consistency checks on the database or contacting your SAP Basis team for assistance.
SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
Related Information:
By following these steps, you should be able to address the error message and restore the desired personalization settings for the affected users.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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