BCS_MEDIUM001 - Fax number for recipient & could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: BCS_MEDIUM - Texts for BCS Medium for PPF

• Message number: 001

• Message text: Fax number for recipient & could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCS_MEDIUM001 - Fax number for recipient & could not be determined ?

  The SAP error message BCS_MEDIUM001 indicates that the system could not determine a fax number for the specified recipient when trying to send a fax using the Business Communication Services (BCS) in SAP. This error typically arises in scenarios where the system is configured to send messages via fax, but the necessary recipient information is incomplete or missing.
  Cause:
  
  Missing Fax Number: The recipient's fax number is not maintained in the master data (e.g., Business Partner, Customer, Vendor).
  Incorrect Configuration: The configuration for the fax medium in the BCS settings may not be set up correctly.
  Recipient Type: The recipient may not be defined as a valid fax recipient in the system.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from retrieving the fax number.
  
  Solution:
  
  
  Check Recipient Data:
  
  Go to the relevant master data (e.g., Business Partner, Customer, Vendor) and ensure that the fax number is correctly maintained.
  Ensure that the fax number is in the correct format and is not missing.
  
  
  
  Review BCS Configuration:
  
  Check the configuration settings for the Business Communication Services in transaction SCOT (SAPconnect).
  Ensure that the fax medium is properly configured and that the necessary settings for sending faxes are in place.
  
  
  
  Recipient Type Verification:
  
  Ensure that the recipient is set up to receive faxes. This may involve checking the communication methods assigned to the recipient.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to see if the fax can be sent successfully.
  Use transaction SOST to check the status of the sent messages and see if there are any additional error messages.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on configuring and troubleshooting BCS and fax sending.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration of SAPconnect.
  SOST: Monitor the status of sent messages.
  BP: Business Partner transaction to maintain recipient data.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the recipient data.
  
  
  By following these steps, you should be able to resolve the BCS_MEDIUM001 error and successfully send faxes to the intended recipients.