/ATL/GENERAL305 - Please use subsequent credit

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/GENERAL -

• Message number: 305

• Message text: Please use subsequent credit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ATL/GENERAL305 - Please use subsequent credit ?

  The SAP error message /ATL/GENERAL305 with the description "Please use subsequent credit" typically occurs in the context of the SAP Advanced Returns Management (ARM) or similar processes where credit memos or returns are being processed. This error indicates that the system expects a subsequent credit to be created instead of a direct credit or return.
  Cause:
  
  Business Process Requirement: The system is configured to require that certain types of returns or credit memos must be processed as subsequent credits. This is often a business rule to ensure proper accounting and inventory management.
  Configuration Settings: The error may arise due to specific settings in the SAP system that dictate how returns and credits should be handled.
  Document Flow: The document flow may not allow for a direct credit due to previous transactions that have been recorded, necessitating a subsequent credit instead.
  
  Solution:
  
  Create a Subsequent Credit: Instead of trying to process a direct credit or return, create a subsequent credit document. This can usually be done through the transaction code related to credit memo processing (e.g., FB75 for credit memos).
  Check Configuration: Review the configuration settings in the SAP system related to returns and credits. This may involve checking the settings in the Sales and Distribution (SD) module or the Financial Accounting (FI) module.
  Consult Documentation: Refer to the SAP documentation or help files for guidance on how to properly process returns and credits in your specific version of SAP.
  User Training: Ensure that users are trained on the correct processes for handling returns and credits to avoid confusion and errors in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), VA03 (Display Sales Order), FB75 (Create Credit Memo), and others that may be involved in the process.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  By following these steps, you should be able to resolve the error and ensure that the credit processing aligns with your organization's policies and SAP's requirements.