/ATL/GENERAL025 - Entry of asset number & of customer no. does not exist in ZR01

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ATL/GENERAL -

  • Message number: 025

  • Message text: Entry of asset number & of customer no. does not exist in ZR01

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /ATL/GENERAL025 - Entry of asset number & of customer no. does not exist in ZR01 ?

    The SAP error message /ATL/GENERAL025 indicates that there is an issue with the entry of an asset number and customer number in the ZR01 transaction. This error typically arises when the system cannot find a corresponding entry for the specified asset number and customer number in the relevant database tables.

    Cause:

    1. Missing Data: The asset number or customer number you are trying to use does not exist in the system. This could be due to data entry errors or because the asset/customer has not been created yet.
    2. Incorrect Configuration: The configuration settings for the asset accounting or customer master data may not be set up correctly.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect entries.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the asset or customer data.

    Solution:

    1. Verify Asset and Customer Numbers: Double-check the asset number and customer number you are entering to ensure they are correct and exist in the system.
    2. Check Master Data: Use transaction codes like AS03 (Display Asset) and XD03 (Display Customer) to verify that the asset and customer exist in the system.
    3. Create Missing Entries: If the asset or customer does not exist, you may need to create them using the appropriate transaction codes (e.g., AS01 for creating an asset, XD01 for creating a customer).
    4. Review Configuration: Check the configuration settings in the Asset Accounting module to ensure everything is set up correctly.
    5. Consult with IT Support: If you suspect that there are issues with data migration or system configuration, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
    6. Check Authorizations: Ensure that the user has the necessary authorizations to access the asset and customer data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01, AS03, XD01, XD03, and ZR01.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to Asset Accounting and Customer Master Data for additional insights and troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support for more in-depth troubleshooting.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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