Message type: E = Error
Message class: /ATL/CASHIR -
Message number: 210
Message text: The coupon or acknowledge number already exists in the receipt
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ATL/CASHIR210 The coupon or acknowledge number already exists in the receipt
typically occurs in the context of cash management or coupon processing within the SAP system. This error indicates that the system has detected a duplicate coupon or acknowledgment number that has already been recorded in the receipt.Cause:
- Duplicate Entry: The most common cause of this error is that the coupon or acknowledgment number you are trying to enter has already been used in a previous transaction or receipt.
- Data Entry Error: There may have been a mistake in entering the coupon or acknowledgment number, leading to an unintentional duplicate.
- System Configuration: In some cases, the system may be configured to enforce unique constraints on coupon or acknowledgment numbers, which can lead to this error if the same number is reused.
Solution:
- Verify the Number: Check the coupon or acknowledgment number you are trying to enter. Ensure that it is not already in use. You can do this by searching the relevant transaction or receipt records in the system.
- Use a Unique Number: If the number is indeed a duplicate, you will need to use a different, unique coupon or acknowledgment number for the transaction.
- Check for Data Entry Errors: Double-check your data entry for any typos or mistakes that may have led to the duplicate entry.
- Consult with IT or SAP Support: If you believe that the error is occurring incorrectly (e.g., the number should not be considered a duplicate), consult with your IT department or SAP support team. They may need to investigate the database or system configuration to resolve the issue.
- Review System Configuration: If you have access to system configuration settings, review the settings related to coupon processing to ensure they are set up correctly.
Related Information:
FB60
(Enter Incoming Invoices) or F-28
(Post Incoming Payments).By following these steps, you should be able to resolve the error and proceed with your transaction.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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