/ATL/CASHIR195 - The credit card does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 195

• Message text: The credit card does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ATL/CASHIR195 - The credit card does not exist in the system ?

  The SAP error message /ATL/CASHIR195: The credit card does not exist in the system typically occurs in the context of payment processing, particularly when dealing with credit card transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Credit Card Data: The credit card information may not have been entered into the system or may have been deleted.
  Incorrect Credit Card Number: The credit card number entered may be incorrect or formatted improperly.
  Inactive Credit Card: The credit card may exist in the system but is marked as inactive or expired.
  Configuration Issues: There may be issues with the configuration of the payment processing module in SAP.
  User Authorization: The user may not have the necessary permissions to access the credit card information.
  
  Solutions:
  
  
  Verify Credit Card Information:
  
  Check if the credit card number is entered correctly.
  Ensure that the credit card is active and has not expired.
  
  
  
  Add or Update Credit Card Data:
  
  If the credit card does not exist, you may need to add it to the system. This can typically be done through the relevant transaction code or module in SAP.
  If the credit card exists but is inactive, update its status to active.
  
  
  
  Check User Permissions:
  
  Ensure that the user attempting the transaction has the necessary permissions to access and use credit card information.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for the payment processing module to ensure that everything is set up correctly.
  Consult with your SAP administrator or technical team to review any relevant settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling credit card transactions and related error messages.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing credit card data, such as FPAYH for payment processing.
  SAP Notes: Check for any SAP Notes related to credit card processing issues that may provide additional insights or patches.
  User Training: Ensure that users are trained on how to properly enter and manage credit card information within the SAP system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.