Message type: E = Error
Message class: /ATL/CASHIR -
Message number: 132
Message text: No bank details found for customer &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ATL/CASHIR132 No bank details found for customer
typically indicates that the system is unable to find any bank details associated with a specific customer in the database. This can occur in various scenarios, such as when processing payments, creating invoices, or during financial transactions.Causes:
- Missing Bank Details: The customer master data does not have any bank details entered.
- Incorrect Customer Data: The customer number being referenced may be incorrect or does not exist in the system.
- Data Inconsistency: There may be inconsistencies or issues in the customer master data that prevent the bank details from being retrieved.
- Authorization Issues: The user may not have the necessary permissions to view the bank details for the customer.
- Configuration Issues: There may be configuration settings in the SAP system that are affecting the retrieval of bank details.
Solutions:
Check Customer Master Data:
- Navigate to the customer master data (transaction code
XD03
for display).- Verify that the bank details are correctly entered in the relevant section (usually under the "Payment Transactions" tab).
Enter Missing Bank Details:
- If bank details are missing, you can enter them using transaction code
XD02
(change customer) orFD02
(change customer in financial accounting).- Ensure that the bank account number, bank key, and other relevant information are correctly filled out.
Verify Customer Number:
- Double-check the customer number being used in the transaction to ensure it is correct.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to view and edit customer bank details.
Review Configuration Settings:
- If the issue persists, consult with your SAP administrator or functional consultant to review any configuration settings that may affect bank detail retrieval.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
Related Information:
XD03
: Display Customer Master DataXD02
: Change Customer Master DataFD02
: Change Customer in Financial AccountingBy following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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