Message type: E = Error
Message class: /ATL/CASHIR -
Message number: 095
Message text: No customer found in shipment
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/ATL/CASHIR095 No customer found in shipment
typically occurs in the context of cash management or logistics when the system is unable to identify a customer associated with a specific shipment. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.Causes:
- Missing Customer Data: The shipment may not have an associated customer record in the system. This could be due to data entry errors or incomplete information.
- Incorrect Shipment Configuration: The shipment might not be properly configured to link to a customer, possibly due to incorrect settings in the shipment document.
- Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, the customer information may not be available when needed.
- Authorization Issues: Sometimes, the user may not have the necessary permissions to view customer data related to the shipment.
- Inactive or Deleted Customer: The customer associated with the shipment may have been marked as inactive or deleted in the system.
Solutions:
- Check Shipment Details: Review the shipment document to ensure that a customer is correctly assigned. You can do this by navigating to the shipment in the SAP system and checking the relevant fields.
- Verify Customer Master Data: Ensure that the customer master data is complete and active. You can check this in the customer master records (transaction code
XD03
for display).- Update Shipment Configuration: If the shipment is not linked to a customer, you may need to update the shipment configuration to include the necessary customer information.
- Data Synchronization: If you suspect data synchronization issues, check if there are any background jobs or processes that need to be run to update the data.
- User Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the SAP system.
- Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying system issues.
Related Information:
VL03N
(Display Outbound Delivery), XD03
(Display Customer), and VL10B
(Purchase Orders Due for Delivery).By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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