Message type: E = Error
Message class: /ASU/GENERAL -
Message number: 069
Message text: Upgrade not supported by the ASU Toolbox
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ASU/GENERAL069 Upgrade not supported by the ASU Toolbox
typically indicates that the version of the ASU (Application Support Unit) Toolbox you are using does not support the upgrade you are attempting to perform. This can occur during system upgrades or when trying to apply certain patches or enhancements.Cause:
- Version Incompatibility: The ASU Toolbox version may not be compatible with the version of the SAP system you are trying to upgrade to.
- Missing Updates: The ASU Toolbox may need to be updated to a newer version that supports the target upgrade.
- Configuration Issues: There may be configuration settings in the ASU Toolbox that are not aligned with the requirements of the upgrade.
Solution:
- Check Compatibility: Verify the compatibility of the ASU Toolbox with the target SAP version. You can refer to the SAP Product Availability Matrix or the release notes for the ASU Toolbox.
- Update ASU Toolbox: If the ASU Toolbox is outdated, download and install the latest version that supports your target upgrade.
- Review Documentation: Consult the official SAP documentation for the ASU Toolbox to ensure that you are following the correct procedures for the upgrade.
- Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance specific to your system configuration and upgrade path.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to proceed with your upgrade.
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SAP messages fall into 3 different categories: Error messages
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