Message type: E = Error
Message class: /AIF/EXT_CONTACT -
Message number: 020
Message text: No external contact found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/AIF/EXT_CONTACT020 No external contact found
typically occurs in the context of the Application Interface Framework (AIF) when the system is unable to find a corresponding external contact in the database. This can happen for various reasons, and understanding the cause is essential for resolving the issue.Causes:
- Missing Data: The external contact data may not have been created or may have been deleted from the system.
- Incorrect Configuration: The configuration settings for the external contact interface may not be set up correctly.
- Data Mapping Issues: There may be issues with how the data is being mapped from the source system to the target system.
- Authorization Issues: The user or process may not have the necessary permissions to access the external contact data.
- Incorrect Input: The input data being sent to the AIF may be incorrect or not formatted properly.
Solutions:
- Check External Contact Data: Verify that the external contact exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view external contacts.
- Review Configuration: Ensure that the AIF configuration for external contacts is set up correctly. This includes checking the interface settings and ensuring that the correct mappings are in place.
- Data Validation: Validate the data being sent to the AIF. Ensure that all required fields are populated and that the data is in the correct format.
- Authorization Check: Ensure that the user or process has the necessary authorizations to access the external contact data.
- Error Logs: Check the AIF error logs for more detailed information about the error. This can provide insights into what went wrong and help in troubleshooting.
- Consult Documentation: Refer to SAP documentation or notes related to AIF and external contacts for any specific guidance or known issues.
Related Information:
/AIF/IFMON
for monitoring interfaces and /AIF/ERR
for error handling.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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/AIF/EXT_CONTACT018 Error while changing the external contact
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/AIF/EXT_CONTACT021 Invalid search term in field (&1)
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/AIF/EXT_CONTACT022 Error while creating the external contact
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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