Message type: E = Error
Message class: /AIF/ERROR_HANDLING -
Message number: 172
Message text: Failed to cancel remote messages &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/AIF/ERROR_HANDLING172 Failed to cancel remote messages &1
typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with canceling remote messages. This can happen for various reasons, including network issues, configuration problems, or issues with the message itself.Causes:
- Network Issues: There may be connectivity problems between the SAP system and the remote system where the message is being sent.
- Configuration Errors: Incorrect configuration settings in the AIF or the communication channel can lead to this error.
- Message Status: The message you are trying to cancel may not be in a cancellable state (e.g., it may already be processed or in an error state).
- Authorization Issues: The user or process attempting to cancel the message may not have the necessary permissions.
- System Performance: High load on the system or performance issues can also lead to failures in processing requests.
Solutions:
- Check Network Connectivity: Ensure that there are no network issues between the SAP system and the remote system. You can use tools like ping or traceroute to diagnose connectivity.
- Review Configuration: Verify the configuration settings in the AIF, including the communication channels and any relevant settings for remote message handling.
- Check Message Status: Look at the status of the message you are trying to cancel. If it is already processed or in an error state, you may need to handle it differently.
- User Authorizations: Ensure that the user or process has the necessary authorizations to cancel messages. You may need to check roles and permissions in the SAP system.
- System Performance: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the cancellation during off-peak hours.
- Error Logs: Check the AIF error logs for more detailed information about the error. This can provide insights into what went wrong and help in troubleshooting.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.
/AIF/ERROR_HANDLING171 Restart of messages is not possible
Self-Explanatory Message Since SAP believes that this specific error message is ...
/AIF/ERROR_HANDLING170 Cannot perform action &1 message &2; status &3
What causes this issue? The action can only be performed for messages with stat...
/AIF/ERROR_HANDLING173 Failed to restart remote messages &1
What causes this issue? Restarting the message using function module <ZK>...
/AIF/ERROR_HANDLING174 Remote PI message not found during canceling error message: &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.