/AIF/ALERT020 - Multiple alert recipient description for recipient &1 language &2 found

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/ALERT -

• Message number: 020

• Message text: Multiple alert recipient description for recipient &1 language &2 found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /AIF/ALERT020 - Multiple alert recipient description for recipient &1 language &2 found ?

  The SAP error message /AIF/ALERT020 indicates that there are multiple alert recipient descriptions found for a specific recipient and language combination. This typically occurs in the context of the Application Interface Framework (AIF) when the system is trying to send alerts or notifications to a recipient, but it finds more than one description for that recipient in the specified language.
  Cause:
  
  Duplicate Entries: There are multiple entries in the alert recipient configuration for the same recipient and language. This can happen if the configuration was not maintained properly or if there were multiple attempts to create the same recipient with different descriptions.
  Data Inconsistency: There may be inconsistencies in the data stored in the database, leading to multiple records being returned for the same query.
  
  Solution:
  
  Check Configuration: Go to the AIF configuration settings and check the alert recipient definitions. Look for the recipient specified in the error message and verify if there are multiple entries for the same recipient and language.
  Remove Duplicates: If you find duplicate entries, you should remove or consolidate them to ensure that there is only one unique entry for each recipient and language combination.
  Data Cleanup: If the issue persists, consider performing a data cleanup or consistency check in the relevant tables to ensure that there are no orphaned or duplicate records.
  Testing: After making changes, test the alert functionality again to ensure that the error does not occur.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SLG1 (Application Log) to check for logs related to the error, or AIF transaction to access the AIF configuration.
  Documentation: Refer to SAP Help documentation for AIF to understand how alert recipients are configured and managed.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the /AIF/ALERT020 error and ensure that alerts are sent correctly to the intended recipients.