Message type: E = Error
Message class: /ACI/MESSAGES -
Message number: 022
Message text: Synchronization to Asset Central Failed
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACI/MESSAGES022 Synchronization to Asset Central Failed
typically indicates that there was an issue during the synchronization process between your SAP system and SAP Asset Central. This can occur due to various reasons, including configuration issues, data inconsistencies, or connectivity problems.Possible Causes:
- Data Inconsistencies: There may be missing or incorrect data in the asset records that are being synchronized.
- Configuration Issues: The integration settings between your SAP system and Asset Central may not be properly configured.
- Network Issues: Connectivity problems between your SAP system and Asset Central can lead to synchronization failures.
- Authorization Issues: The user or service account used for synchronization may not have the necessary permissions.
- System Errors: There may be temporary issues with the SAP Asset Central service itself.
Solutions:
Check Data Integrity:
- Review the asset data in your SAP system for any inconsistencies or missing fields that are required for synchronization.
- Ensure that all mandatory fields are filled out correctly.
Review Configuration Settings:
- Verify the integration settings in your SAP system to ensure they are correctly configured for Asset Central.
- Check the connection settings, including URLs and authentication methods.
Network Connectivity:
- Ensure that there are no network issues preventing communication between your SAP system and Asset Central.
- Test the connection to Asset Central to confirm that it is reachable.
Authorization Checks:
- Confirm that the user or service account used for synchronization has the necessary roles and permissions to perform the operation.
- Review the authorization logs for any denied access messages.
Check Logs for Detailed Errors:
- Look into the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
- Check for any relevant error codes or messages that can guide troubleshooting.
Retry Synchronization:
- After addressing any identified issues, attempt to re-initiate the synchronization process.
Contact SAP Support:
- If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to expedite the resolution process.
Related Information:
By following these steps, you should be able to identify and resolve the synchronization issue with Asset Central.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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