/ACCGO/UIS_MSG734 - Reversal is not allowed when ticket is in error

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 734

• Message text: Reversal is not allowed when ticket is in error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG734 - Reversal is not allowed when ticket is in error ?

  The SAP error message /ACCGO/UIS_MSG734 indicates that a reversal operation is not permitted because the ticket is in an error state. This typically occurs in the context of SAP's Travel Management or similar modules where tickets or documents are processed.
  Cause:
  
  Ticket Status: The ticket you are trying to reverse is marked as having errors. This could be due to various reasons such as incorrect data entry, missing information, or validation failures during the ticket processing.
  Business Rules: Certain business rules or configurations in the system may prevent the reversal of tickets that are not in a valid state.
  Incomplete Processing: The ticket may not have been fully processed or may have been flagged for review due to discrepancies.
  
  Solution:
  
  Check Ticket Status: Review the status of the ticket in question. You can do this by navigating to the relevant transaction or report in SAP that displays ticket details.
  Correct Errors: Identify and correct any errors associated with the ticket. This may involve:
  
  Updating missing or incorrect information.
  Resolving any validation issues that are causing the ticket to be in an error state.
  
  
  Reprocess the Ticket: Once the errors are corrected, attempt to reprocess the ticket. This may involve saving the changes or re-submitting the ticket for approval.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for handling tickets and errors, as there may be specific procedures to follow.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional expert who can provide assistance based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view and manage tickets, such as PR05 (Travel Expenses) or PRRW (Reversal of Travel Expenses).
  Error Logs: Check any error logs or messages that may provide additional context on why the ticket is in an error state.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the ticket or to perform reversals.
  SAP Notes: Look for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to address the error and successfully reverse the ticket if it is appropriate to do so.