/ACCGO/UIS_MSG389 - External ID &1: dispute status &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 389

• Message text: External ID &1: dispute status &2 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG389 - External ID &1: dispute status &2 is invalid ?

  The SAP error message /ACCGO/UIS_MSG389 indicates that there is an issue with the dispute status of an external ID in the system. This error typically arises in the context of dispute management or accounts receivable processes within SAP, particularly when dealing with external IDs that are linked to disputes.
  Cause:
  The error message suggests that the dispute status associated with the external ID is not valid. This could be due to several reasons:
  
  Incorrect Status: The status of the dispute may have been set to a value that is not recognized by the system.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect entries in the database.
  Configuration Issues: The system configuration for dispute management may not be set up correctly, leading to invalid status values.
  User Input Error: The user may have entered an invalid status manually or selected an incorrect option.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Dispute Status:
  
  Verify the status of the dispute associated with the external ID. Ensure that it is set to a valid status as defined in your system configuration.
  
  
  
  Review Configuration:
  
  Check the configuration settings for dispute management in SAP. Ensure that all possible dispute statuses are correctly defined and that there are no missing entries.
  
  
  
  Data Validation:
  
  Perform a data validation check to ensure that the external ID and its associated dispute status are correctly recorded in the database. Look for any discrepancies or missing data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on valid dispute statuses and how they should be configured.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to dispute management, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display), to investigate the status of disputes.
  SAP Notes: Check for any SAP Notes related to dispute management and error messages that may provide additional insights or patches.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify dispute statuses.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.