/ACCGO/UIS_MSG285 - New vendor telephone number is missing

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/UIS_MSG -

  • Message number: 285

  • Message text: New vendor telephone number is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /ACCGO/UIS_MSG285 - New vendor telephone number is missing ?

    The SAP error message /ACCGO/UIS_MSG285 indicating that "New vendor telephone number is missing" typically arises during the process of updating or creating vendor master data in the SAP system. This error suggests that the system requires a telephone number for the vendor, but it has not been provided.

    Cause:

    1. Missing Data: The primary cause of this error is that the telephone number field for the vendor is left blank or not filled in during the vendor creation or update process.
    2. Validation Rules: The system may have validation rules in place that require certain fields, including the telephone number, to be filled out before the transaction can be completed.
    3. Configuration Settings: The configuration settings in the SAP system may mandate that a telephone number is a required field for vendor records.

    Solution:

    1. Enter Telephone Number: The most straightforward solution is to ensure that the telephone number is entered in the appropriate field when creating or updating the vendor master data.

      • Navigate to the vendor master data transaction (e.g., XK01 for creating a vendor, XK02 for changing a vendor).
      • Fill in the telephone number in the relevant section (usually under the "Address" or "Contact" tab).
    2. Check Configuration: If you believe that the telephone number should not be a mandatory field, you may need to check the configuration settings in the SAP system.

      • Consult with your SAP administrator or functional consultant to review the vendor master data settings in the customizing transaction (SPRO).
      • Look for settings related to vendor data fields and validation rules.
    3. Review User Exits or BAdIs: If there are custom developments (user exits or BAdIs) that enforce additional validation rules, review these to see if they are causing the requirement for a telephone number.

    4. Error Handling: If the error persists even after entering the telephone number, check for any additional error messages or logs that might provide more context on the issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for vendor master data management for more details on required fields and data entry.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • XK01: Create Vendor
      • XK02: Change Vendor
      • XK03: Display Vendor
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP community forums for additional assistance.

    By ensuring that the required fields are filled out correctly and reviewing the configuration settings, you should be able to resolve the error message /ACCGO/UIS_MSG285.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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