Message type: E = Error
Message class: /ACCGO/TSDB -
Message number: 085
Message text: Exception from proxy: application or system fault
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/TSDB085 Exception from proxy: application or system fault
typically indicates an issue with the communication between the SAP system and a backend service or application. This error can arise in various contexts, often related to the use of SAP's Application Interface Framework (AIF) or when dealing with proxy calls in SAP.Causes:
- Network Issues: There may be network connectivity problems between the SAP system and the external service or application.
- Configuration Errors: Incorrect configuration settings in the SAP system or the external service can lead to this error.
- Service Unavailability: The backend service that the proxy is trying to communicate with may be down or not responding.
- Data Issues: Invalid or unexpected data being sent in the request can cause the backend service to throw an exception.
- Authorization Issues: The user or service account may not have the necessary permissions to access the backend service.
- Timeouts: The request may be timing out due to long processing times on the backend service.
Solutions:
- Check Network Connectivity: Ensure that the SAP system can reach the backend service. You can use tools like
ping
ortelnet
to test connectivity.- Review Configuration: Verify the configuration settings in both the SAP system and the backend service. Ensure that endpoints, ports, and authentication methods are correctly set up.
- Service Status: Check the status of the backend service to ensure it is running and available. If it is down, you may need to restart it or contact the service provider.
- Data Validation: Review the data being sent in the request to ensure it meets the expected format and constraints of the backend service.
- Check Authorizations: Ensure that the user or service account has the necessary permissions to access the backend service.
- Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the backend service.
Related Information:
SLG1
(Application Log) to check for detailed logs related to the error. This can provide more context on what went wrong.If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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