/ACCGO/STOA002 - Customer &1 is not valid for storage agreement &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/STOA -

• Message number: 002

• Message text: Customer &1 is not valid for storage agreement &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ACCGO/STOA002 - Customer &1 is not valid for storage agreement &2 ?

  The SAP error message /ACCGO/STOA002 Customer &1 is not valid for storage agreement &2 typically occurs in the context of managing storage agreements in SAP, particularly when dealing with the Advanced Compliance Reporting (ACCR) or similar modules. This error indicates that the specified customer is not associated with the given storage agreement.
  Cause:
  
  
  Customer-Storage Agreement Relationship: The customer specified in the error message is not linked to the storage agreement in the system. This could be due to:
  
  The customer not being assigned to the storage agreement.
  The storage agreement being incorrectly configured or not set up for the customer.
  The customer or storage agreement being inactive or deleted.
  
  
  
  Data Entry Errors: There may be a typographical error in the customer number or storage agreement number entered in the transaction.
  
  
  Configuration Issues: The configuration settings for storage agreements may not be correctly set up to include the customer.
  
  
  Solution:
  
  
  Check Customer Assignment:
  
  Go to the storage agreement in question and verify if the customer is correctly assigned to it. You can do this by navigating to the relevant transaction (e.g., ME31K for creating a contract or ME32K for changing it) and checking the details.
  
  
  
  Verify Customer and Agreement Status:
  
  Ensure that both the customer and the storage agreement are active and not marked for deletion. You can check the status in the customer master data and the storage agreement settings.
  
  
  
  Correct Data Entry:
  
  Double-check the customer number and storage agreement number for any typographical errors. Ensure that you are using the correct identifiers.
  
  
  
  Configuration Review:
  
  If you have access, review the configuration settings for storage agreements in the SAP system to ensure that they are set up to include the relevant customers. This may involve checking the customizing settings in SPRO.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to manage storage agreements and customer assignments.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME31K (Create Contract), ME32K (Change Contract), and ME33K (Display Contract).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify storage agreements and customer data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.