Message type: E = Error
Message class: /ACCGO/OE_MSG -
Message number: 097
Message text: No function group determined; no ticket created
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/OE_MSG097 No function group determined; no ticket created
typically occurs in the context of the SAP system when there is an issue with the configuration or setup of the function groups related to the application or module you are working with. This error indicates that the system was unable to determine a function group for the operation you were trying to perform, which in turn prevents the creation of a ticket or a request.Causes:
- Missing Configuration: The function group required for the operation may not be configured correctly in the system.
- Authorization Issues: The user may not have the necessary authorizations to access the function group.
- Custom Development: If there are custom developments or enhancements, they may not be properly linked to the function group.
- System Errors: There could be underlying system errors or inconsistencies in the configuration.
Solutions:
- Check Configuration: Verify the configuration settings for the relevant application or module. Ensure that the function groups are correctly defined and linked.
- Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the function group.
- Debugging: If you have access to the development environment, you can debug the process to identify where the function group determination is failing.
- Consult Documentation: Review SAP documentation or notes related to the specific module you are working with to see if there are any known issues or additional configuration steps required.
- Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is a production environment.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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