/ACCGO/MCK_NEGO033 - Cannot negotiate items with pricing doc. in incomplete status

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 033

• Message text: Cannot negotiate items with pricing doc. in incomplete status

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO033 - Cannot negotiate items with pricing doc. in incomplete status ?

  The SAP error message /ACCGO/MCK_NEGO033 Cannot negotiate items with pricing doc. in incomplete status typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where negotiation of items is involved. This error indicates that there are items in the negotiation process that have a pricing document in an incomplete status, which prevents further processing.
  Cause:
  
  Incomplete Pricing Document: The pricing document associated with the items is not fully completed. This could be due to missing information, such as pricing conditions, validity dates, or other required fields.
  Data Entry Errors: There may be errors in the data entry process that led to the pricing document being marked as incomplete.
  System Configuration Issues: There could be configuration issues in the SAP system that affect how pricing documents are created or processed.
  Workflow Issues: If there is a workflow involved in the pricing document approval process, it may not have been completed, leading to an incomplete status.
  
  Solution:
  
  Check Pricing Document: Review the pricing document associated with the items in question. Ensure that all required fields are filled out correctly and that the document is complete.
  Complete the Document: If the pricing document is incomplete, complete it by entering the necessary information and saving it.
  Review Configuration: Check the configuration settings related to pricing documents in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult Workflow: If there is a workflow involved, check the status of the workflow to ensure that it has been completed. If it is stuck, you may need to resolve any issues in the workflow.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  User Authorization: Ensure that the user attempting to negotiate the items has the necessary authorizations to access and modify the pricing documents.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to pricing documents and negotiation processes to ensure compliance with best practices.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By addressing the root cause of the incomplete pricing document, you should be able to resolve the error and proceed with the negotiation of items.