/ACCGO/MCK_NEGO014 - CBC &1 does not exist for item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 014

• Message text: CBC &1 does not exist for item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO014 - CBC &1 does not exist for item &2 ?

  The SAP error message /ACCGO/MCK_NEGO014 CBC &1 does not exist for item &2 typically relates to issues in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that a specific Chargeable Business Component (CBC) is not found for a given item in a charging or billing process.
  Cause:
  
  Missing CBC Configuration: The specified CBC (identified by &1) is not configured in the system for the item (identified by &2). This could happen if the CBC was deleted, not created, or not properly linked to the item.
  Incorrect Item Reference: The item reference may be incorrect or not properly defined in the system.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some configurations may not have been transferred correctly.
  Authorization Issues: There may be authorization issues preventing the system from accessing the CBC.
  
  Solution:
  
  
  Check CBC Configuration: 
  
  Go to the SAP CC configuration and verify that the CBC exists and is correctly configured for the item in question.
  Ensure that the CBC is active and properly linked to the relevant charging or billing processes.
  
  
  
  Verify Item Reference:
  
  Check the item reference to ensure it is correct and corresponds to the expected configuration in the system.
  If necessary, update the item to reference the correct CBC.
  
  
  
  Review Data Migration:
  
  If this issue arose after a data migration, review the migration logs and ensure that all necessary configurations were migrated correctly.
  Recreate any missing CBCs if necessary.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process attempting to access the CBC has the necessary authorizations to do so.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Convergent Charging Documentation: Review the official SAP documentation for Convergent Charging for detailed information on CBCs and their configuration.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.