/ACCGO/DGR092 - Previous N2 records delimited; ticket key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 092

• Message text: Previous N2 records delimited; ticket key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/DGR092 - Previous N2 records delimited; ticket key &1 ?

  The SAP error message /ACCGO/DGR092 Previous N2 records delimited; ticket key &1 typically relates to issues in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there are previous N2 records (which are usually related to charging or invoicing) that have been delimited, meaning they are no longer active or valid for processing.
  Cause:
  
  Delimitation of Records: The error occurs when the system tries to process a ticket or transaction that references previous N2 records that have been marked as delimited. This can happen if the records were closed or if there was a change in the status of the records.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect references to previous records.
  Configuration Issues: Incorrect configuration in the charging or invoicing setup can lead to this error.
  
  Solution:
  
  Check Previous Records: Review the previous N2 records associated with the ticket key mentioned in the error message. Ensure that they are still valid and have not been inadvertently delimited.
  Data Consistency: Ensure that the data integrity is maintained. Check for any inconsistencies in the records that might lead to this error.
  Reprocess the Ticket: If the previous records are valid, try reprocessing the ticket. Sometimes, re-triggering the process can resolve temporary issues.
  Configuration Review: Review the configuration settings in SAP CC or CI to ensure that they are set up correctly. This includes checking the charging and invoicing rules.
  Consult Documentation: Refer to SAP documentation or notes related to this error for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message, ticket key, and any relevant details about the records involved.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for potential fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC or CI that can help you analyze and manage N2 records.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.