Message type: E = Error
Message class: /ACCGO/DGR -
Message number: 004
Message text: Selected DGR master record is being processed by user &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/DGR004 Selected DGR master record is being processed by user &1
typically indicates that the DGR (Dangerous Goods Regulation) master record you are trying to access is currently being edited or processed by another user. This is a locking mechanism in SAP to prevent data inconsistencies that could arise from simultaneous edits.Cause:
- Record Locking: The DGR master record is locked by another user who is currently editing it.
- Session Timeout: The previous user may have left the session open, causing the record to remain locked.
- System Error: Occasionally, a system error may cause a record to remain locked even after the user has finished editing.
Solution:
- Wait and Retry: If the record is being edited by another user, the simplest solution is to wait until they finish and then try accessing the record again.
- Identify the User: If you have the necessary permissions, you can check which user is currently locking the record. This can often be done through transaction codes like
SM12
(to view lock entries) orSM21
(to view system logs).- Contact the User: If you identify the user who is locking the record, you can contact them to see if they can finish their work or release the lock.
- Release the Lock: If the user is no longer active (e.g., they have logged off unexpectedly), a system administrator can manually release the lock using transaction
SM12
.- Check for System Issues: If this issue persists, it may be worth checking for any underlying system issues or bugs that could be causing records to remain locked.
Related Information:
SM12
for lock entries, SM21
for system logs, and SU01
for user management.If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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