Message type: E = Error
Message class: /ACCGO/DFW_WRKC -
Message number: 153
Message text: Ticket creation failed due to &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/DFW_WRKC153 Ticket creation failed due to &
typically indicates that there was an issue when trying to create a ticket in the SAP system, specifically related to the Data Flow Workbench (DFW) or a related application. The&
in the message usually represents a placeholder for a specific error code or message that provides more context about the failure.Possible Causes:
- Missing Required Fields: The ticket creation process may require certain fields to be filled out, and if any of these are missing, it can lead to a failure.
- Authorization Issues: The user attempting to create the ticket may not have the necessary permissions or roles assigned to perform this action.
- System Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the failure.
- Data Validation Errors: The data being submitted may not meet the validation criteria set in the system, such as incorrect formats or invalid values.
- Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
Solutions:
- Check Required Fields: Review the ticket creation form to ensure all required fields are filled out correctly.
- Review User Permissions: Verify that the user has the necessary authorizations to create tickets. This may involve checking roles and profiles in the SAP system.
- Consult Configuration Settings: Work with your SAP Basis or configuration team to ensure that all necessary settings for ticket creation are correctly configured.
- Validate Input Data: Ensure that the data being entered meets all validation rules. Check for any specific formats or constraints that need to be adhered to.
- Check System Logs: Look at the system logs (transaction codes like SLG1 for application logs) to find more detailed error messages that can provide insight into the failure.
- Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance, providing them with the full error message and context.
Related Information:
By following these steps, you should be able to diagnose and potentially resolve the issue related to the ticket creation failure in SAP.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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