/ACCGO/CS_MSG057 - Save non-credit sale audit sequence(s) to mark credit sale applicable

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CS_MSG -

• Message number: 057

• Message text: Save non-credit sale audit sequence(s) to mark credit sale applicable

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CS_MSG057 - Save non-credit sale audit sequence(s) to mark credit sale applicable ?

  The SAP error message /ACCGO/CS_MSG057 typically occurs in the context of the SAP Convergent Charging (SAP CC) module, particularly when dealing with credit and non-credit sales. This error indicates that there is an issue with the audit sequence related to credit sales, specifically that non-credit sale audit sequences need to be saved to mark the credit sale as applicable.
  Cause:
  
  Audit Sequence Configuration: The error often arises when the system expects a non-credit sale audit sequence to be saved before it can process a credit sale. This could be due to missing or incorrectly configured audit sequences in the system.
  Data Integrity Issues: There may be inconsistencies in the data related to sales transactions, leading to the inability to mark a credit sale as applicable.
  Transaction Flow: The transaction flow may not be correctly set up, causing the system to not recognize the relationship between non-credit and credit sales.
  
  Solution:
  
  
  Check Audit Sequence Configuration:
  
  Navigate to the configuration settings for audit sequences in SAP CC.
  Ensure that the non-credit sale audit sequences are properly defined and active.
  If necessary, create or modify the audit sequences to ensure they align with the requirements for credit sales.
  
  
  
  Save Non-Credit Sale Audit Sequences:
  
  Before processing the credit sale, ensure that any required non-credit sale audit sequences are saved in the system.
  This may involve reviewing the transaction logs or the specific sales transactions to confirm that the necessary sequences are recorded.
  
  
  
  Review Transaction Data:
  
  Check the transaction data for any inconsistencies or missing information that could be causing the error.
  Ensure that all relevant fields are populated correctly and that there are no data integrity issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for Convergent Charging to understand the specific requirements and configurations for audit sequences related to credit and non-credit sales.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to audit sequence management and sales processing in SAP CC.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to resolve the error and ensure that your credit sales are processed correctly in conjunction with the non-credit sales audit sequences.