/ACCGO/CPE_MAPPING009 - Condition records not found; could not map CPE conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_MAPPING -

• Message number: 009

• Message text: Condition records not found; could not map CPE conditions

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CPE_MAPPING009 - Condition records not found; could not map CPE conditions ?

  The SAP error message /ACCGO/CPE_MAPPING009 Condition records not found; could not map CPE conditions typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find the necessary condition records for mapping CPE (Charging and Pricing Engine) conditions, which are essential for processing charges and pricing in the system.
  Causes:
  
  Missing Condition Records: The most common cause is that the required condition records for the specific pricing or charging scenario do not exist in the system.
  Incorrect Configuration: There may be issues with the configuration of the pricing conditions or the mapping settings in the CPE.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from finding the relevant condition records.
  Authorization Issues: The user may not have the necessary authorizations to access the condition records.
  
  Solutions:
  
  
  Check Condition Records:
  
  Verify that the necessary condition records exist in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like VK11 for creating condition records or VK12 for changing them).
  Ensure that the condition records are correctly maintained for the relevant pricing procedure.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the CPE and ensure that the mapping of conditions is correctly set up. This may involve reviewing the customizing settings in the SAP system.
  Ensure that the pricing procedure is correctly assigned to the relevant sales area or business context.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the condition records or related master data.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for any missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and maintain condition records. This may involve checking user roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using. There may be known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and SE16 (for data inspection).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.