/ACCGO/CMN_ERR_HANDL025 - Cannot load logs from database

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMN_ERR_HANDL -

• Message number: 025

• Message text: Cannot load logs from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL025 - Cannot load logs from database ?

  The SAP error message /ACCGO/CMN_ERR_HANDL025 Cannot load logs from database typically indicates an issue with accessing or retrieving log data from the database. This can occur in various contexts, such as during the execution of certain transactions or reports that rely on log data.
  Possible Causes:
  
  Database Connection Issues: There may be a problem with the connection to the database, such as network issues or database server downtime.
  Authorization Issues: The user may not have the necessary authorizations to access the log data.
  Database Corruption: The log data in the database may be corrupted or missing.
  Configuration Issues: There may be misconfigurations in the SAP system or database settings that prevent log retrieval.
  Performance Issues: High load on the database or system performance issues may lead to timeouts or failures in loading logs.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that there are no network issues. You can test the connection using transaction codes like DBACOCKPIT or DB02.
  Review Authorizations: Verify that the user has the necessary authorizations to access the logs. You can check this using transaction SU53 or SU01.
  Check for Corruption: If you suspect database corruption, you may need to run database consistency checks or consult with your database administrator.
  Review Configuration: Check the configuration settings in both SAP and the database to ensure they are correct. This may involve reviewing parameters in transaction RZ10 or database-specific settings.
  Monitor Performance: Use transaction ST22 to check for dumps or SM21 for system logs to identify any performance-related issues. If the system is under heavy load, consider optimizing queries or increasing resources.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
  Documentation: Review SAP documentation related to log management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /ACCGO/CMN_ERR_HANDL025.