/ACCGO/CAS_PTC035 - EAN/UPC &1 did not match EAN/UPC &2 on commodity item

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 035

• Message text: EAN/UPC &1 did not match EAN/UPC &2 on commodity item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC035 - EAN/UPC &1 did not match EAN/UPC &2 on commodity item ?

  The SAP error message /ACCGO/CAS_PTC035 EAN/UPC &1 did not match EAN/UPC &2 on commodity item typically occurs in the context of managing product data, particularly when dealing with commodities that have associated EAN (European Article Number) or UPC (Universal Product Code) codes. This error indicates a mismatch between the EAN/UPC code that is being processed and the one that is stored in the system for the commodity item.
  Cause:
  
  Data Entry Error: The EAN/UPC code being entered or processed does not match the code that is already associated with the commodity item in the SAP system.
  Incorrect Master Data: The master data for the commodity item may have been incorrectly set up, leading to discrepancies in the EAN/UPC codes.
  Changes in Product Codes: If the product codes have been changed or updated in the system, but the corresponding EAN/UPC codes have not been updated accordingly, this error can occur.
  Multiple Codes: The commodity item may have multiple EAN/UPC codes, and the system is unable to reconcile the one being used with the one stored.
  
  Solution:
  
  Verify EAN/UPC Codes: Check the EAN/UPC code being entered against the one stored in the commodity master data. Ensure that they match exactly.
  Update Master Data: If the EAN/UPC code in the system is incorrect, update the commodity master data with the correct code.
  Check for Duplicates: Ensure that there are no duplicate entries for the same commodity item with different EAN/UPC codes.
  Consult Documentation: Review any relevant documentation or guidelines for entering EAN/UPC codes to ensure compliance with the required formats and standards.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or MM03 (Display Material) to view or edit the commodity item data.
  Master Data Management: Ensure that your organization has a robust process for managing master data to prevent such discrepancies in the future.
  Training: Providing training to users on how to correctly enter and manage EAN/UPC codes can help reduce the occurrence of this error.
  
  By following these steps, you should be able to resolve the error and ensure that your EAN/UPC codes are correctly aligned with the commodity items in your SAP system.