Message type: E = Error
Message class: /ACCGO/CAS_PTC -
Message number: 024
Message text: End: Check of sales document type
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/CAS_PTC024 End: Check of sales document type
typically occurs in the context of the SAP system when there is an issue related to the sales document type being processed. This error is often associated with the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which are used for billing and invoicing processes.Cause:
- Invalid Sales Document Type: The sales document type being used may not be valid for the transaction you are trying to perform. This could be due to configuration issues or incorrect data entry.
- Missing Configuration: The sales document type may not be properly configured in the system, leading to the inability to process it.
- Authorization Issues: The user may not have the necessary authorizations to process the specific sales document type.
- Inconsistent Data: There may be inconsistencies in the data related to the sales document type, such as missing mandatory fields or incorrect settings.
Solution:
Check Sales Document Type Configuration:
- Go to the configuration settings for sales document types in the SAP system (Transaction code:
VOTXN
).- Ensure that the sales document type you are using is correctly configured and active.
Verify Data Entry:
- Double-check the sales document type entered in the transaction. Ensure that it matches the expected values and is valid for the operation you are performing.
Review Authorizations:
- Ensure that the user has the necessary authorizations to process the sales document type. This can be checked in the user roles and authorizations.
Consult SAP Notes:
- Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
Debugging:
- If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered. This may provide insights into the root cause.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction data.
Related Information:
VA01
(Create Sales Order), VA02
(Change Sales Order), and VA03
(Display Sales Order) to understand where the error might be occurring.By following these steps, you should be able to identify and resolve the issue related to the error message /ACCGO/CAS_PTC024 End: Check of sales document type
.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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