/ACCGO/CAS_PTC016 - Start: Check terms of payment key

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 016

• Message text: Start: Check terms of payment key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC016 - Start: Check terms of payment key ?

  The SAP error message /ACCGO/CAS_PTC016 Start: Check terms of payment key typically indicates an issue related to the payment terms configuration in the SAP system. This error can occur in various scenarios, such as during the processing of invoices, payments, or when creating sales orders.
  Cause:
  
  Missing or Incorrect Payment Terms: The payment terms key specified in the transaction may not exist or may not be correctly configured in the system.
  Inconsistent Data: There may be inconsistencies in the master data related to customers or vendors, particularly concerning their payment terms.
  Configuration Issues: The payment terms may not be properly set up in the configuration settings of the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the payment terms.
  
  Solution:
  
  
  Check Payment Terms Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant section for payment terms under Financial Accounting (FI) or Sales and Distribution (SD).
  Ensure that the payment terms key being used is correctly defined and active.
  
  
  
  Verify Master Data:
  
  Check the customer or vendor master data to ensure that the payment terms are correctly assigned.
  Use transaction codes like XD03 (for customers) or MK03 (for vendors) to view the master data.
  
  
  
  Correct Payment Terms in Transaction:
  
  If the error occurs during a specific transaction, check the payment terms field in that transaction and ensure it is correctly filled out.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify payment terms. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or updates related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, XD03 for customer master data, and MK03 for vendor master data.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the /ACCGO/CAS_PTC016 error message in SAP.