/ACCGO/CAS_MSG121 - Pre-payment request not permitted for amount &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 121

• Message text: Pre-payment request not permitted for amount &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG121 - Pre-payment request not permitted for amount &1 ?

  The SAP error message /ACCGO/CAS_MSG121 Pre-payment request not permitted for amount &1 typically occurs in the context of the SAP Convergent Charging (SAP CC) or related financial processes when a pre-payment request is being made for an amount that is not allowed based on the system's configuration or business rules.
  Cause:
  
  Amount Exceeds Limits: The pre-payment amount requested may exceed the allowed limits set in the system configuration.
  Business Rules: There may be specific business rules or conditions that restrict pre-payment requests for certain amounts.
  Configuration Settings: The configuration settings in the SAP system may not allow pre-payments for the specified amount due to various reasons, such as customer type, service type, or account status.
  Account Status: The account associated with the pre-payment request may not be eligible for pre-payments due to its current status (e.g., blocked, inactive).
  
  Solution:
  
  Check Configuration: Review the configuration settings related to pre-payments in the SAP system. Ensure that the limits and rules are set correctly to allow the desired pre-payment amount.
  Review Business Rules: Consult with the business process owners or SAP functional consultants to understand the business rules governing pre-payments and ensure compliance.
  Adjust Amount: If the requested amount exceeds the allowed limit, consider adjusting the pre-payment amount to a permissible value.
  Account Review: Verify the status of the customer account associated with the pre-payment request. If the account is blocked or inactive, take the necessary steps to resolve the account status.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access configuration settings or SE80 to check for custom developments that might affect pre-payment processing.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide updates related to pre-payment processing.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.