/ACCGO/CAS_MSG034 - No pre-payment found for contract &1 and customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 034

• Message text: No pre-payment found for contract &1 and customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG034 - No pre-payment found for contract &1 and customer &2 ?

  The SAP error message /ACCGO/CAS_MSG034 No pre-payment found for contract &1 and customer &2 typically occurs in the context of contract management or billing processes within the SAP system, particularly when dealing with pre-payments related to contracts.
  Cause:
  This error message indicates that the system is unable to find any pre-payment entries associated with the specified contract and customer. This can happen due to several reasons:
  
  No Pre-Payment Recorded: There may not be any pre-payment recorded for the specified contract and customer.
  Incorrect Contract or Customer Information: The contract number or customer number provided may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing pre-payment records.
  Configuration Issues: The system may not be configured correctly to handle pre-payments for the specific contract type or customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Contract and Customer Information:
  
  Check the contract number and customer number to ensure they are correct and exist in the system.
  
  
  
  Check Pre-Payment Records:
  
  Navigate to the relevant transaction or report to check if any pre-payments have been recorded for the specified contract and customer.
  If no pre-payment exists, you may need to create one.
  
  
  
  Create Pre-Payment:
  
  If a pre-payment is required, create a pre-payment entry for the contract and customer using the appropriate transaction code (e.g., F-28 for incoming payments).
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to contract management and pre-payments in the SAP system. Ensure that the system is set up to handle pre-payments for the relevant contract types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling pre-payments and contracts.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F-28: Post Incoming Payments
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBL5N: Customer Line Item Display
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.
  
  
  Documentation: Review SAP Help Portal for detailed information on contract management and pre-payment processing.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.