/ACCGO/CAS_MSG003 - User does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 003

• Message text: User does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG003 - User does not exist ?

  The SAP error message /ACCGO/CAS_MSG003 User does not exist typically indicates that the system is unable to find a user account associated with the operation you are trying to perform. This error can occur in various contexts, such as when accessing certain functionalities in the SAP system, particularly in the context of the SAP Central Finance or SAP S/4HANA environments.
  Causes:
  
  User Not Created: The user account you are trying to access has not been created in the SAP system.
  User Deactivation: The user account may exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or error in the user ID you are trying to use.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing the user.
  System Configuration: There may be issues with the configuration of the system, especially if it involves multiple systems or clients.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists.
  If it does not exist, create the user using the same transaction.
  
  
  
  User Activation:
  
  If the user exists but is locked or inactive, unlock or activate the user account in SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure you are using the correct user ID.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  If the issue persists, check the system configuration, especially if you are working in a landscape with multiple systems (e.g., Development, Quality, Production). Ensure that the user is properly set up in all relevant systems.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to user management and authorization issues.
  
  
  SAP Community: You can also check the SAP Community forums for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the /ACCGO/CAS_MSG003 User does not exist error message.