/ACCGO/CAS_FLLW_MSG505 - &1 is invalid customer

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_FLLW_MSG -

  • Message number: 505

  • Message text: &1 is invalid customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG505 - &1 is invalid customer ?

    The SAP error message /ACCGO/CAS_FLLW_MSG505 &1 is invalid customer typically indicates that the system is unable to recognize the customer ID you are trying to use in a transaction or process. This can occur in various contexts, such as during the processing of financial transactions, customer account management, or when integrating with other systems.

    Causes:

    1. Invalid Customer ID: The customer ID entered does not exist in the system.
    2. Inactive Customer: The customer may exist but is marked as inactive or blocked.
    3. Data Entry Error: There may be a typographical error in the customer ID.
    4. Master Data Issues: The customer master data may not be properly set up or may be missing required information.
    5. Authorization Issues: The user may not have the necessary permissions to access the customer data.

    Solutions:

    1. Verify Customer ID: Double-check the customer ID for any typographical errors. Ensure that you are using the correct ID format.
    2. Check Customer Status: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists and is active.
    3. Create or Update Customer: If the customer does not exist, you may need to create a new customer using transaction codes like XD01 (Create Customer) or FD01 (Create Customer - Financial). If the customer exists but is inactive, you may need to reactivate it.
    4. Review Master Data: Ensure that all required fields in the customer master data are filled out correctly.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
    6. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department for further investigation.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for customer master data management to ensure compliance with best practices.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required to determine if there are underlying system issues.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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